Sam-Erik Ruttmann

Director of Global Hospitality Development, Studio Puisto Architects
Wednesday   |   12:00 PM CST – 12:45 PM CST   |

November 10, 2021 Day 2

Session 12

Luxury Hotels and Private Clubs: Balancing the Need to Create Shareholder Value with the Need to Deliver on the Service Promise

How luxury hotels and private clubs can achieve profits and also deliver excellent guest service