Andy Lee, MBA, CHEx, CHA, CHGM
Chief Operating Officer, Rideau Club
Wednesday | 12:00 PM CST – 12:45 PM CST |
November 10, 2021 Day 2
Session 12
Luxury Hotels and Private Clubs: Balancing the Need to Create Shareholder Value with the Need to Deliver on the Service Promise
How luxury hotels and private clubs can achieve profits and also deliver excellent guest service