Global Hospitality Summit, November 9th & 10th, 2021

Presented by the International Hospitality Institute

The Biggest Hospitality Event of the Year

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WHY JOIN GHS About GHS 2021

The Global Hospitality Summit 2021, organized by the International Hospitality Institute, is the biggest hospitality event of the year. 2021’s virtual event brings together thought leaders from various countries to discuss topical matters confronting the hospitality industry. The event is free to attendees. Featuring 50 of the world’s most influential hospitality leaders, content from the event will be shared with over 1 million people in the hospitality industry.

Our Keynote Speaker is Horst Schulze, the Co-Founder of Ritz-Carlton Hotel Company who has been acclaimed as the leading hotelier in the world. The welcome and introduction speech will be delivered by Dr. Jeffrey O, CEO of the International Hospitality Institute. Opening Remarks on Day 2 will be delivered by William “Chip” Rogers, President & CEO of the American Hotel and Lodging Association.

Networking

Meet fellow industry professionals and build new relationships

1

Thought Leaders

Meet thought leaders in the hospitality industry and benefit from their insights

2

Transform

Transform your business with your new knowledge

3

Collaborate

Collaborate with companies and professionals working in your space

4

LISTEN TO THE Event Speakers

Sam-Erik Ruttmann

Director of Global Hospitality Development, Studio Puisto Architects

Abid Butt

Principal, AB Ambassadors

Tejal Patel

CEO, Neem Tree Hospitality & Female Director, Western Division, AAHOA

Frances Kiradjian

Founder & CEO, Boutique Lifestyle Leaders Association

Trevor Ward

Owner, W Hospitality Group

Xenia Zu Hohenlohe

Founding Partner, The Considerate Group

Heleri Rande

Partner at THINK Hospitality

Prof. Dr. Willy Legrand

Professor, Hospitality Management, IU University of Applied Sciences, Germany

MEET THE Event Speakers

Emily Goldfischer

Founder & Editor-in-Chief, Hertelier

Rupesh Patel

CEO, State Hospitality & Host, Rupesh Show

Karen Gilbride

Vice President of avid™ hotels and Atwell Suites™

Leonard Goosz

Global Brand Head, Home2 Suites by Hilton

Elizabeth Harlow

Chief Marketing and Brand Officer, Sonesta International Hotels

Mark Ricketts

COO, McNeill Hotel Company

Dr. AJ Aluri

Founding Director, WVU HIT Lab

CJ Arlotta

Founder, CJ Media Solutions, LLC

Filip Boyen

CEO, Forbes Travel Guide

Bashar Wali

CEO, This Assembly and Practice Hospitality

William “Chip” Rogers

President & CEO, American Hotel and Lodging Association

Dr. Jeffrey O

President & CEO, International Hospitality Institute

Pablo Torres

Lead Consultant, Europe, TSA Solutions

Dr. Lilly Jan

Lecturer, Cornell University

Dr. Yi-Sung (Ethan) Cheng

Assistant Professor, Western Carolina University

Dr. Erinn Tucker

Faculty Director, Georgetown University

Ken Greene

Interim President, AAHOA

Horst Schulze

Keynote Speaker Co-Founder, Ritz-Carlton Hotel Company

Davonne Reaves

Founder & Chief Hospitality Strategist, The Vonne Group

Iñigo Capell

EVP & Global Chief Resources Officer, Radisson Hotel Group

Bruce Ford

SVP, Lodging Econometrics

Andrea Stokes

Hospitality Practice Lead, J.D. Power

Ignacio Gomez-Escolar

Global Hospitality and MICE Sales Director, Pacha Group

Andy Lee, MBA, CHEx, CHA, CHGM

Chief Operating Officer, Rideau Club

Craig Sullivan

Founder & CEO, California Lodging Investment Conference

Leora Halpern Lanz, ISHC

Assistant Dean & Chair of the Graduate Program, Boston University School of Hospitality Administration

Calvin Tilokee

CEO & Creative Director, Revpar Media

Brendan Dugan, CHGM

Managing Director, New Directions Hospitality

Suzanne Markham Bagnera, PhD

Director of the Hospitality Institute, Indian River State College

Kyle Allison

Managing Partner, Hospitality MD

Glenn Haussman

Host, No Vacancy Podcast & President, Rouse Media

Bruce Jordan

Managing Partner, Hotel Guest Management

Peter Bheda

Chairman & CEO, Frontera Hotel Group

Steve Lowy

CEO, Anglo Educational Services

Andrea Belfanti, ISHC

Executive Director, International Society of Hospitality Consultants

Paula Carreirao

Content Specialist, AskSuite

Ken Patel, MBA, CHA, CHRM

Chairman and CEO, EV Hotel Group and EV Human

Chris Puntureri, CHIA, CHEx

COO, Iridescent Hotels

Calvin Stovall

CEO, ICONIC Presentations

Adele Gutman Milne

Host, Hospitality Reputation Marketing Podcast

Dr. Peter Ricci

Clinical Associate Professor & Director, Hospitality Management Program, Florida Atlantic University

Dr. Altaf Sovani

CEO, Alzen Consulting

Sanjana Chappalli

VP, Marketing, Go Moment

Craig Carbonniere, CHDM

Senior Director, Milestone Inc

Prof. Dr. Willy Legrand

Professor, Hospitality Management, IU University of Applied Sciences, Germany

Heleri Rande

Partner at THINK Hospitality

Xenia Zu Hohenlohe

Founding Partner, The Considerate Group

Trevor Ward

Owner, W Hospitality Group

Frances Kiradjian

Founder & CEO, Boutique Lifestyle Leaders Association

Tejal Patel

CEO, Neem Tree Hospitality & Female Director, Western Division, AAHOA

Abid Butt

Principal, AB Ambassadors

Sam-Erik Ruttmann

Director of Global Hospitality Development, Studio Puisto Architects

Leticia Proctor

SVP, Donohoe Hospitality

Mission

Global Hospitality Summit

The goal of the 2-day event is to promote collaboration amongst hospitality leaders and uncover meaningful solutions that can help advance the interests of the hospitality industry.

SCHEDULE DETAILS The Biggest Hospitality Event of the Year

Global Hospitality Summit, November 9th & 10th, 2021

Tuesday   |  9:10 AM - 9:15 AM CST |
Welcome & Introductory Remarks

Dr. Jeffrey O

Welcome & Introductory Remarks

Acknowledging and welcoming attendees, speakers, sponsors, trade partners, media personnel and other delegates.

Tuesday   |   9:15 AM - 10:00 AM CST   |
Keynote Address

Horst Schulze

Keynote Address

The Global Hospitality Industry: How to Achieve Excellence in the Post-Pandemic Era

Tuesday  |   10:00 AM – 10:45 AM CST  |
Session 01

Prof. Dr. Willy Legrand

Session 01

Environmental Sustainability in Hospitality: Harmonizing Enterprise Profitability and Environmental Sustainability

How the hospitality industry can pursue environmental sustainability initiatives and still be profitable.

Tuesday  |   10:00 AM – 10:45 AM CST   |
Session 01

Heleri Rande

Session 01

Environmental Sustainability in Hospitality: Harmonizing Enterprise Profitability and Environmental Sustainability

How the hospitality industry can pursue environmental sustainability initiatives and still be profitable.

Tuesday  |   10:00 AM – 10:45 AM CST   |
Session 01

Xenia Zu Hohenlohe

Session 01

Environmental Sustainability in Hospitality: Harmonizing Enterprise Profitability and Environmental Sustainability

How the hospitality industry can pursue environmental sustainability initiatives and still be profitable.

Tuesday   |   10:45 AM – 11:30 AM CST   |
Session 02

Trevor Ward

Session 02

Hospitality Asset Acquisition and Development; Current State and Prognostications

To explore opportunities, trends and challenges in hospitality asset acquisition and development in various countries

Tuesday   |   10:45 AM – 11:30 AM CST   |
Session 02

Frances Kiradjian

Session 02

Hospitality Asset Acquisition and Development; Current State and Prognostications

To explore opportunities, trends and challenges in hospitality asset acquisition and development in various countries

Tuesday   |   10:45 AM – 11:30 AM CST   |
Session 02

Abid Butt

Session 02

Hospitality Asset Acquisition and Development; Current State and Prognostications

To explore opportunities, trends and challenges in hospitality asset acquisition and development in various countries

Tuesday   |   11:30 AM CST – 12:15 PM CST   |
Session 03

Leticia Proctor

Session 03

Revenue Optimization: Implementing a Streamlined, Integrated, Revenue Management Strategy in a Competitive Hospitality Landscape

Uncovering sales and revenue management strategies to impact the topline and promote margin growth

Tuesday   |   11:30 AM CST – 12:15 PM CST   |
Session 03

Craig Carbonniere, CHDM

Session 03

Revenue Optimization: Implementing a Streamlined, Integrated, Revenue Management Strategy in a Competitive Hospitality Landscape

Uncovering sales and revenue management strategies to impact the topline and promote margin growth

Tuesday   |   11:30 AM CST – 12:15 PM CST   |
Session 03

Ignacio Gomez-Escolar

Session 03

Revenue Optimization: Implementing a Streamlined, Integrated, Revenue Management Strategy in a Competitive Hospitality Landscape

Uncovering sales and revenue management strategies to impact the topline and promote margin growth

Tuesday   |   12:15 PM CST – 1:00 PM CST   |
Session 04

Sanjana Chappalli

Session 04

Labor Crisis: Practical Solutions for the Prevailing Hospitality Labor Crisis

How to address the current labor shortage

Tuesday   |   12:15 PM CST – 1:00 PM CST   |
Session 04

Dr. Altaf Sovani

Session 04

Labor Crisis: Practical Solutions for the Prevailing Hospitality Labor Crisis

How to address the current labor shortage

Tuesday  |   12:15 PM CST – 1:00 PM CST   |
Session 04

Dr. Peter Ricci

Session 04

Labor Crisis: Practical Solutions for the Prevailing Hospitality Labor Crisis

How to address the current labor shortage

Tuesday  |   12:15 PM CST – 1:00 PM CST   |
Session 04

Mark Ricketts

Session 04

Labor Crisis: Practical Solutions for the Prevailing Hospitality Labor Crisis

How to address the current labor shortage

Tuesday   |   1:00 PM CST – 1:45 PM CST   |
Session 05

Adele Gutman Milne

Session 05

Culture and Work Climate: Creating Sustainable Hospitality Enterprises

How to create a positive, supportive culture in a hospitality organization

Tuesday  |   1:00 PM CST – 1:45 PM CST   |
Session 05

Calvin Stovall

Session 05

Culture and Work Climate: Creating Sustainable Hospitality Enterprises

How to create a positive, supportive culture in a hospitality organization

Tuesday   |   1:00 PM CST – 1:45 PM CST   |
Session 05

Chris Puntureri, CHIA, CHEx

Session 05

Culture and Work Climate: Creating Sustainable Hospitality Enterprises

How to create a positive, supportive culture in a hospitality organization

Tuesday   |   1:00 PM CST – 1:45 PM CST   |
Session 05

Ken Greene

Session 05

Culture and Work Climate: Creating Sustainable Hospitality Enterprises

How to create a positive, supportive culture in a hospitality organization

Tuesday   |   1:45 PM CST – 2:30 PM CST   |
Session 06

Ken Patel, MBA, CHA, CHRM

Session 06

Technology: Leveraging Technology to Achieve Operational Efficiencies

How to use technology to drive operational efficiency and success

Tuesday   |   1:45 PM CST – 2:30 PM CST   |
Session 06

Paula Carreirao

Session 06

Technology: Leveraging Technology to Achieve Operational Efficiencies

How to use technology to drive operational efficiency and success

Tuesday   |   1:45 PM CST – 2:30 PM CST   |
Session 06

Iñigo Capell

Session 06

Technology: Leveraging Technology to Achieve Operational Efficiencies

How to use technology to drive operational efficiency and success

Tuesday   |   1:45 PM CST – 2:30 PM CST   |
Session 06

Dr. AJ Aluri

Session 06

Technology: Leveraging Technology to Achieve Operational Efficiencies

How to use technology to drive operational efficiency and success

Tuesday   |   2:30 PM CST – 3:15 PM CST
Session 07

Andrea Belfanti, ISHC

Session 07

Diversity, Inclusion and Equity: Benchmarking the Hospitality industry

How is the hospitality industry performing in the area of diversity, inclusion, and equity? What are the opportunities?

Tuesday   |   2:30 PM CST – 3:15 PM CST
Session 07

Davonne Reaves

Session 07

Diversity, Inclusion and Equity: Benchmarking the Hospitality industry

How is the hospitality industry performing in the area of diversity, inclusion, and equity? What are the opportunities?

Tuesday   |   2:30 PM CST – 3:15 PM CST
Session 07

Dr. Erinn Tucker

Session 07

Diversity, Inclusion and Equity: Benchmarking the Hospitality industry

How is the hospitality industry performing in the area of diversity, inclusion, and equity? What are the opportunities?

Tuesday   |   2:30 PM CST – 3:15 PM CST
Session 07

Bashar Wali

Session 07

Diversity, Inclusion and Equity: Benchmarking the Hospitality industry

How is the hospitality industry performing in the area of diversity, inclusion, and equity? What are the opportunities?

Wednesday   |   8:45 AM CST to 9:00 AM CST
 Welcome & Introductory Remarks

William “Chip” Rogers

Welcome & Introductory Remarks

Acknowledging and welcoming attendees, speakers, sponsors, trade partners, media personnel and other delegates.

Wednesday   |   9:00 AM CST – 9:45 AM CST |
 Session 08

Tejal Patel

Session 08

Hospitality Resiliency in the Age of COVID-19; Lessons Learned and Proximate Opportunities

What lessons has the industry learned (or should learn) from COVID-19. What are the opportunities?

Wednesday   |   9:00 AM CST – 9:45 AM CST |
 Session 08

Steve Lowy

Session 08

Hospitality Resiliency in the Age of COVID-19; Lessons Learned and Proximate Opportunities

What lessons has the industry learned (or should learn) from COVID-19. What are the opportunities?

Wednesday   |   9:00 AM CST – 9:45 AM CST |
 Session 08

Peter Bheda

Session 08

Hospitality Resiliency in the Age of COVID-19; Lessons Learned and Proximate Opportunities

What lessons has the industry learned (or should learn) from COVID-19. What are the opportunities?

Wednesday   |   9:45 AM CST – 10:30 AM CST |
 Session 09

Regitse Cecillie Rosenvinge-Thürmer

Session 09

Social Media Intelligence for Hospitality Companies: Building Social Media Equity While Navigating Cancel Culture Landmines

How hospitality companies can use social media to enhance brand value and avoid mistakes that can damage their brands

Wednesday   |   9:45 AM CST – 10:30 AM CST |
 Session 09

Bruce Jordan

Session 09

Social Media Intelligence for Hospitality Companies: Building Social Media Equity While Navigating Cancel Culture Landmines

How hospitality companies can use social media to enhance brand value and avoid mistakes that can damage their brands

Wednesday   |   9:45 AM CST – 10:30 AM CST |
 Session 09

Glenn Haussman

Session 09

Social Media Intelligence for Hospitality Companies: Building Social Media Equity While Navigating Cancel Culture Landmines

How hospitality companies can use social media to enhance brand value and avoid mistakes that can damage their brands

Wednesday   |   9:45 AM CST – 10:30 AM CST |
 Session 09

CJ Arlotta

Session 09

Social Media Intelligence for Hospitality Companies: Building Social Media Equity While Navigating Cancel Culture Landmines

How hospitality companies can use social media to enhance brand value and avoid mistakes that can damage their brands

Wednesday   |   9:45 AM CST – 10:30 AM CST |
 Session 09

Rupesh Patel

Session 09

Social Media Intelligence for Hospitality Companies: Building Social Media Equity While Navigating Cancel Culture Landmines

How hospitality companies can use social media to enhance brand value and avoid mistakes that can damage their brands

Wednesday   |   10:30 AM CST – 11:15 AM CST |
 Session 10

Suzanne Markham Bagnera, PhD

Session 10

Hospitality Training: Trends and Opportunities

What are the trends in hospitality training? How can hospitality organizations exploit training opportunities?

Wednesday   |   10:30 AM CST – 11:15 AM CST |
 Session 10

Brendan Dugan, CHGM

Session 10

Hospitality Training: Trends and Opportunities

What are the trends in hospitality training? How can hospitality organizations exploit training opportunities?

Wednesday   |   10:30 AM CST – 11:15 AM CST |
 Session 10

Calvin Tilokee

Session 10

Hospitality Training: Trends and Opportunities

What are the trends in hospitality training? How can hospitality organizations exploit training opportunities?

Wednesday   |   10:30 AM CST – 11:15 AM CST |
 Session 10

Dr. Yi-Sung (Ethan) Cheng

Session 10

Hospitality Training: Trends and Opportunities

What are the trends in hospitality training? How can hospitality organizations exploit training opportunities?

Wednesday   |   11:15 AM CST – 12:00 PM CST |
 Session 11

Leora Halpern Lanz, ISHC

Session 11

Leadership in the Era of COVID-19; Recalibrating How to Manage Millennials and Generation Z

Rethinking how leaders should lead Millennials and Generation Z post-pandemic.

Wednesday   |   11:15 AM CST – 12:00 PM CST |
 Session 11

Craig Sullivan

Session 11

Leadership in the Era of COVID-19; Recalibrating How to Manage Millennials and Generation Z

Rethinking how leaders should lead Millennials and Generation Z post-pandemic.

Wednesday   |   11:15 AM CST – 12:00 PM CST |
 Session 11

Kyle Allison

Session 11

Leadership in the Era of COVID-19; Recalibrating How to Manage Millennials and Generation Z

Rethinking how leaders should lead Millennials and Generation Z post-pandemic.

Wednesday   |   12:00 PM CST – 12:45 PM CST   |
 Session 12

Andy Lee, MBA, CHEx, CHA, CHGM

Session 12

Luxury Hotels and Private Clubs: Balancing the Need to Create Shareholder Value with the Need to Deliver on the Service Promise

How luxury hotels and private clubs can achieve profits and also deliver excellent guest service

Wednesday   |   12:00 PM CST – 12:45 PM CST   |
 Session 12

Calvin Tilokee

Session 12

Luxury Hotels and Private Clubs: Balancing the Need to Create Shareholder Value with the Need to Deliver on the Service Promise

How luxury hotels and private clubs can achieve profits and also deliver excellent guest service

Wednesday   |   12:00 PM CST – 12:45 PM CST   |
 Session 12

Pablo Torres

Session 12

Luxury Hotels and Private Clubs: Balancing the Need to Create Shareholder Value with the Need to Deliver on the Service Promise

How luxury hotels and private clubs can achieve profits and also deliver excellent guest service

Wednesday   |   12:00 PM CST – 12:45 PM CST   |
 Session 12

Sam-Erik Ruttmann

Session 12

Luxury Hotels and Private Clubs: Balancing the Need to Create Shareholder Value with the Need to Deliver on the Service Promise

How luxury hotels and private clubs can achieve profits and also deliver excellent guest service

Wednesday   |   12:45 PM CST – 1:30 PM CST   |
 Session 13

Andrea Stokes

Session 13

Hospitality Statistics and Trends; A Panoptic View

A review of industry statistics and trends.

Wednesday   |   12:45 PM CST – 1:30 PM CST   |
 Session 13

Bruce Ford

Session 13

Hospitality Statistics and Trends; A Panoptic View

A review of industry statistics and trends.

Wednesday   |   12:45 PM CST – 1:30 PM CST   |
 Session 13

Dr. Lilly Jan

Session 13

Hospitality Statistics and Trends; A Panoptic View

A review of industry statistics and trends.

Wednesday   |   12:45 PM CST – 1:30 PM CST   |
 Session 13

Filip Boyen

Session 13

Hospitality Statistics and Trends; A Panoptic View

A review of industry statistics and trends.

Wednesday   |   12:45 PM CST – 1:30 PM CST   |
 Session 13

Emily Goldfischer

Session 13

Hospitality Statistics and Trends; A Panoptic View

A review of industry statistics and trends.

Wednesday   |   1:30 PM CST – 2:15 PM CST   |
 Session 14

Elizabeth Harlow

Session 14

How Hotel Brands are Creating a Bright Hospitality Future

Hotel industry brand leaders examine future opportunities and partnerships, and discuss pathways through current operational challenges.

Wednesday   |   1:30 PM CST – 2:15 PM CST   |
 Session 14

Leonard Goosz

Session 14

How Hotel Brands are Creating a Bright Hospitality Future

Hotel industry brand leaders examine future opportunities and partnerships, and discuss pathways through current operational challenges.

Wednesday   |   1:30 PM CST – 2:15 PM CST   |
 Session 14

Karen Gilbride

Session 14

How Hotel Brands are Creating a Bright Hospitality Future

Hotel industry brand leaders examine future opportunities and partnerships, and discuss pathways through current operational challenges.

Wednesday   |   1:30 PM CST – 2:15 PM CST   |
 Session 14

Glenn Haussman

Session 14

How Hotel Brands are Creating a Bright Hospitality Future

Hotel industry brand leaders examine future opportunities and partnerships, and discuss pathways through current operational challenges.

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  • Showcase on the Global Hospitality Summit website
  • Showcase on promotional materials
  • Showcase on organizer’s social media pages

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  • Showcase on the Global Hospitality Summit website
  • Showcase on promotional materials
  • Showcase on organizer’s social media platforms

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